Answered By: Paul Bridden Last Updated: Jan 02, 2018 Views: 1522
If the catalog record says "item in place" and it does not seem to be in its assigned shelf location, there are a number of possibilities:
1. The item has been returned and is in the process of being re-shelved. Items on the 4th and 5th floors could be in the re-shelving areas near the elevators, either on re-shelving shelves (in call number order) or on the book carts there. Items on the 3rd floor could be in the re-shelving area near the tech area, or on carts behind the circulation desk (ask at the desk).
2. The item has been mis-shelved; often, circulation staff can find such an item fairly quickly.
3. A patron is using the item in the library.
4. The item is missing.
Library circulation staff will be happy to search for the book(s). Visit any circulation desk and report that you cannot find the book and would like a staff member to search for it and notify you if it is located - via email.
If the book is found anywhere between 24 hours and one week you will be notified, and the book held at the Circulation Desk for seven days for pick up. Most books identified as missing by users are eventually found. Those that are not found are routinely replaced.
If your need is urgent and the circulation desk cannot find the book right away, request it through interlibrary loan.