Q. What do I do if a book is missing or not on the shelf?

If the catalog record says "item in library" and it does not seem to be in its assigned shelf location, there are a number of possibilities:

1. The item has been returned and is in the process of being re-shelved. In O'Neill Library, items on the 4th and 5th floors could be in the re-shelving areas near the elevators, either on re-shelving shelves (in call number order) or on the book carts there. Items on the 3rd floor could be in the re-shelving area near the tech area, or on carts behind the circulation desk (ask at the desk). At other libraries, check at the service desk.

2. The item has been mis-shelved; often, library staff can find such an item fairly quickly.

3. A patron is using the item in the library.

4. The item is missing.

Library circulation staff will be happy to search for the book(s). When you can't locate an item and are pretty sure it's missing, fill out this Missing Item Form.

If your need is urgent request the item through interlibrary loan, and specify in notes that the item is missing.