Answered By: Steve Runge Last Updated: Feb 20, 2018 Views: 165
If a database is asking for a username and password, we either don't have a subscription through BC Libraries or something has gone wrong.
If you are attempting access from off-campus, make sure you are accessing the database via a BC Libraries website link - either through the catalog, through the database directory, through a link in a research guide, or through a FindIt@BC link in Google Scholar. Alternatively, make sure your VPN connection is functioning. The remote access login screen should look something like this:
If you try to connect to a database through a generic Google search or through a bookmark, the database website will often not recognize your BC affiliation. If you are not using VPN, you can only access a database from off-campus by logging in through a proxy, which will resemble the login screen above, and should appear automatically *before* you enter the database.
If you have arrived at the database through one of the above links and/or via a computer in the BC network, and you are not given access, please report the problem, and someone will quickly get back to you.