Answered By: Steve Runge
Last Updated: Jun 07, 2016     Views: 94

There are two answers, depending on whether you 1. created an internal request to hold a book at circulation or recall a checked-out book or 2. created an ILL request for a book from another library.

1. To cancel a request to hold a book or recall a book checked out by a patron:

On the library home-page, select "My Accounts."

screenshot of library homepage

On the next page, select "Catalog."

screenshot of library accounts page

Log in with your BC credentials. On your account page, select "Requests" in the left-hand menu, and click "cancel" in the far right column of the item you no longer need.

screenshot of Holmes account "requests" page

2. To cancel a request for an ILL that you no longer need:

Log in to ILL with your BC credentials.

Click on the number to the left of the item you no longer need:

screenshot of ILL Outstanding Requests page

The next screen will show a detail record of that ILL order. Just click "Cancel Request":

screenshot of ILL Request detail page

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