Answered By: Steve Runge
Last Updated: Feb 20, 2018     Views: 162

There are two answers, depending on whether you 1. requested a book from BC Libraries offsite storage or 2. created an ILL request for a book from a non-BC library.

1. Cancel a request from offsite storage via your catalog account:

From the library website link to accounts in the upper right corner, log into your library catalog account.

Click the "Requests" tab, and you will see any outstanding requests, each one with a "cancel" link to the right.

screenshot showing library account requests and the cancel link to the right of the requested item

 

2. Cancel a request for an ILL that you no longer need:

Log in to ILL with your BC credentials.

Click on the number to the left of the item you no longer need:

screenshot of ILL Outstanding Requests page

The next screen will show a detail record of that ILL order. Click "Cancel Request":

screenshot of ILL Request detail page

 

Related Topics