Answered By: Steve Runge
Last Updated: Aug 18, 2017     Views: 126

There are two answers, depending on whether you 1. created an internal request to hold a book at circulation or recall a checked-out book or 2. created an ILL request for a book from another library.

1. To cancel a request to hold a book or recall a book checked out by a patron:

Go to the library catalog.

Click "Guest" in the upper right corner.

screenshot of guest link to log into the library catalog, in the upper right corner of the catalog page

Sign in to your account

Click your name in the top right

Click the My Library Card link on the top of the page

screenshot showing the "My Library Card" link at the top of the screen, to access library account info once you are logged in.

Finally, click the "Requests" tab, and you will see any outstanding requests, each one with a "cancel" link to the right.

screenshot showing library account requests and the cancel link to the right of the requested item



2. To cancel a request for an ILL that you no longer need:

Log in to ILL with your BC credentials.

Click on the number to the left of the item you no longer need:

screenshot of ILL Outstanding Requests page

The next screen will show a detail record of that ILL order. Just click "Cancel Request":

screenshot of ILL Request detail page


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