Answered By: Steve Runge
Last Updated: Jun 07, 2016     Views: 280

First, go to the Student Services page on using U-View/UIS, which includes instructions for registration, as well as links to installation & use of the UIS system. If your problem isn't addressed there, see below:

Common Problems:

1. You can register at any time after the time assigned.

2. If you have been in a UIS session and not logged out properly, you will not be able to log in again for 30 minutes. Call 617-552-HELP (4357) at any time to have your account unlocked, or visit the Technology Help desk at O'Neill Library on the 3rd floor during their staffed hours.

3. If there is a hold on your account (Health Services, Bursar's Office, etc.) you will need to clear up that issue before you can register. The UIS registration system does not indicate hold problems; hold information should be on your audit form, which is the form your academic advisor gave you (the one with the registration code number). Call Student Services (617-552-4889 or 800-294-0294) to clarify hold problems. You may also need to talk to someone at the Advising Center (617-552-9259).

4. If you are a BC employee (faculty or staff), you will need to navigate to a different screen from the student screen. Look for appropriate prompts on the first screen about where to go.

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